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Switched to Sila from another company I wasn't happy with, and I have been thrilled that I did. Working with... read moreSwitched to Sila from another company I wasn't happy with, and I have been thrilled that I did. Working with Sila has been everything I would want from a service company - in my work with them they have been fast & responsive, knowledgeable, fair, and honest. Highly recommended. read less

As usual the technician showed up right on time, explained all the A/C work done, and was friendly, knowledgeable and... read moreAs usual the technician showed up right on time, explained all the A/C work done, and was friendly, knowledgeable and followed all Sila’s COVID protocols. I have used Sila for heat and AC as well as a new water heater and their work and support are always reliable. read less

Workers are extremely neat and careful
And friendly. Technician came during time indicated. He explained everything he was doing and we... read moreWorkers are extremely neat and careful
And friendly. Technician came during time indicated. He explained everything he was doing and we would recommend Sila to any of our friends read less

Matt replaced our coil for home hvacyesterday 6/7 He was professional, courteous and did a great job. It was very... read moreMatt replaced our coil for home hvacyesterday 6/7 He was professional, courteous and did a great job. It was very hot out, 92, yet he labored mightily to over come challenges and get the job done. Kudos read less

Great service, consumer focused. Spent extra effort understanding our requirements and hiding system. Proposed ways to route pipes through walls... read moreGreat service, consumer focused. Spent extra effort understanding our requirements and hiding system. Proposed ways to route pipes through walls instead of showing them outside. Tune the system beautifully, making sure noise was to a minimum, asking for our feedback read less

Great service!! Called and requested same day service as our AC was not working - and in 91 degree... read moreGreat service!! Called and requested same day service as our AC was not working - and in 91 degree weather we needed it fixed ASAP. Tech explained the situation, had the parts available and got the system working again. Even gave me tips on things that I can do to get it working more efficiently. Thank you sooo much as all other “same day service” AC repair were not same day!! The others had appointments days out. Would recommend this company for any AC needs. read less

Tony is always super helpful and knowledgeable when he services our heating and A/C equipment. Sila as a whole is... read moreTony is always super helpful and knowledgeable when he services our heating and A/C equipment. Sila as a whole is a fantastic company, they are quick to follow up and make sure that we are scheduled for maintenance. They installed our high velocity A/C within a week and you would have never known they were here working all day…no dust, no mess, pretty incredible for such a huge undertaking. We have an old steam boiler that they now maintain as well, again, quick turnaround on calls and always polite, on-time, clean. Good customer service seems to be hard to guarantee across an entire company, but I recommend them to everyone…we have yet to have a poor experience. read less

We had SILA installed our high efficiency AC system in the house. They also take care of our heating system.... read moreWe had SILA installed our high efficiency AC system in the house. They also take care of our heating system. All the technicians (Chris, Mir and others) whoever came in to do service or maintenance were very professional, knowledgeable, polite and patient. The rates were reasonable. I would recommend them. It’s worth checking out with them if you have AC and heating/plumbing needs. read less

Love Guy Cilluffo. I have had him before as my technician for heating maintenance and was delighted... read moreLove Guy Cilluffo. I have had him before as my technician for heating maintenance and was delighted when he came to the house to look at my central air. He fixed an issue with it that had been occurring for several years that no other technician took the time and trouble to figure out. He is a straight shooter, treats you with the utmost respect and provides excellent customer service. He is a great representative for what he does and who he works for. Sila is lucky to have him! read less

I called Sila because my AC unit was leaking. They were at my house in under 1 hour and fixed... read moreI called Sila because my AC unit was leaking. They were at my house in under 1 hour and fixed it within 2. The AC specialist could not have been nicer, thorough, and patient in explaining the problem and steps to address it. I would definitely recommend Sila. read less

Had a great experience with Brian, a technician who was able to come out the same day I called.
Bottom line:... read moreHad a great experience with Brian, a technician who was able to come out the same day I called.
Bottom line: this company is very professional and was a relief to work with! read less

Sila technician was on time and professional. He explained our issues and solutions thoroughly. We will definitely use Sila as... read moreSila technician was on time and professional. He explained our issues and solutions thoroughly. We will definitely use Sila as our heating and AC repair company in the future. read less

I have mini splits throughout the house to keep it cool during the summer months. One of them had a... read moreI have mini splits throughout the house to keep it cool during the summer months. One of them had a drain issue that I suspected was due to the fact that the outside water drain tube was not sloping down enough and that also the inside unit on the wall wasn't level so that it could drain.

Two technicians came to the house where they listened to what I had to say, then they looked at the outside wall where the mini split comes through as well as the inside unit.

They adjusted the outside tubes (freon, water drain, electrical) so that gravity would work better for the water to drain, then they looked at the inside unit.

They first put a leveler and the unit seemed to be good, but then took the housing off and looked at the wall bracket that the unit hangs off of. That bracket was off by 1 inch (tilting in the wrong direction), so the unit could never drain properly).

I could have done this, but it would have been hours of work, I didn't have the proper screw drill attachment (with cable) to unscrew what held the bracket on the wall, plus there were two techs working together.

I am pleased by Sila's work. They are professional, prompt, polite, and the price was reasonable.

I normally maintain and clean my own mini splits, but Sila said they'd waive the visit fee if I signed up for an annual maintenance fee of $149.00. A good value when you consider your own time. read less

I cannot say enough about how happy I am with their service.
Their tech Doug has impeccable manners and arrived with... read moreI cannot say enough about how happy I am with their service.
Their tech Doug has impeccable manners and arrived with his face mask on. I greatly appreciate that in a pandemic.
He covered his shoes with bags before entering the house. He was honest and made the fix immediately. Also offered me an estimate to replace a part that is good for fourteen days.
Their price to come out was worth it on the hottest day of the year. I couldn’t get an appointment with Sears until mid-September.
So pleased with entire experience and ability to get same-day service. Highly recommend. Ask for Doug! read less

Tim was very professional and highly informed about both our Unico - Trane ventilation and AC system and our Navien... read moreTim was very professional and highly informed about both our Unico - Trane ventilation and AC system and our Navien hot water heating and domestic water systems. At the same time he was pleasant and detailed he provided us with an in-depth description of what we needed to bring both systems up to factory approved standards. We feel confident in moving forward with the improvements that he suggests to improve efficiency and sustain safe operation of these systems for all seasons. read less