Boston North Shore

I was very pleased by every aspect of my experience with Sila. My heat went out during one of... read moreI was very pleased by every aspect of my experience with Sila. My heat went out during one of the coldest evenings so far this winter. I called on Monday morning and they were great about being able to come out to look at my furnace, giving me the timeframe I could expect, and then keeping me informed until the technician arrived. I cannot say enough positive things about John G. – he is very knowledgeable and professional. He diagnosed the issue very quickly explaining to me what he was looking at/testing as he worked. He explained my options including the pros/cons of each and when I had decided John worked to get the required parts, came back quickly, and made the repairs. He also took the time when it was done to talk me through everything again and considerations for moving forward. I would highly recommend Sila and John to anyone. read less

My first experience with Sila was great. Upon arrival, the technician Jay put on boot covers so he didn’t track... read moreMy first experience with Sila was great. Upon arrival, the technician Jay put on boot covers so he didn’t track snow into the house. I let him get to work and later asked questions about the system as we’d only recently moved in. Jay was very knowledgeable, he made recommendations and provided information on other services that we might benefit from. I would definitely recommend Sila, especially if their technicians are all like Jay! 👍🏾 read less

I really enjoy using Sila for all of our heating and cooling repairs. They have provided us with excellent service... read moreI really enjoy using Sila for all of our heating and cooling repairs. They have provided us with excellent service throughout the years. I just had Guy at my house and he was very pleasant and easy to work with it. He discovered the problem with our heat quickly and repaired it immediately. I could not be more satisfied with Guy and my overall experience with Sila. read less

John G from Sila is excellent. He truly seems to know his stuff more than anyone I’ve ever had... read moreJohn G from Sila is excellent. He truly seems to know his stuff more than anyone I’ve ever had work on anything in my house. Besides being a great guy he also makes sure he cleans up anything he may have messed up- he leaves printed out notes attached to the furnace so the data is always there.
He also has great realistic advice - isn’t trying to sell you the most expensive thing or service just what is best for your house. I’d highly recommend John to anyone. read less