Boston North Shore

Another Professional Service call from Sila Boston North Shore. Thank you Wes Jeanbaptiste for coordinating the appointment with my Tenants... read moreAnother Professional Service call from Sila Boston North Shore. Thank you Wes Jeanbaptiste for coordinating the appointment with my Tenants and Ken Mellen for coming out and taking care of our trusty steam boiler system. And for taking the time to not only tune it up, but educate my Tenants on simple fixes that will save me a call.

Sila has always been punctual, thorough and in close communication each time I’ve called and the pricing is fair and clear. Customer for life. read less

Had my twice yearly HVAC checkup today performed by Roberto Echanique. He arrived with in the states time period.... read moreHad my twice yearly HVAC checkup today performed by Roberto Echanique. He arrived with in the states time period. He immediately had all his equipment and put on his shoe covers and asked where the units were and preceded to quickly start the testing and checking of both my systems. I already had v ladder to access the roof even though he brought his own which he didn't need. Checked the roof top units and recommended that I get some replacement insulation pipe covers as the units are now 10 years old and with the south facing of our home the runner is starting to dry out. He also recommended I check into getting separate surge protectors for the units just in case of a power surge which I appreciated as well. I thanked him for the recommendations. All units checked out fine and he asked if I had any questions which I did not. He was very professional and knowledgeable. I would not hesitate to have him back for my next year service check. Sila had been very good to work with and always easy to schedule my twice yearly checkups. I do have a service plan with them so there's calls are covered under the plan. Highly recommended and many in out neighborhood in Capitol Quarter use them as well. read less

Sila replaced our existing combination heat/hot water wall mounted boiler. Graham, our Sila Project Manager assisted us in selecting the... read moreSila replaced our existing combination heat/hot water wall mounted boiler. Graham, our Sila Project Manager assisted us in selecting the best solution for our home. The install team arrived on time, were great communicators, and were professional, clean, and knowledgeable. We couldn't be happier with our new system and we will be recommending Sila to friends and family. 10/10 A++ read less

I purchased an Angie's List gas boiler tune-up deal for $59.00. I have taken advantage of this great offer... read moreI purchased an Angie's List gas boiler tune-up deal for $59.00. I have taken advantage of this great offer from Sila several times over the past few years, and have always been very pleased with the results. Sila's Stoneham, MA office personnel are friendly, courteous and very helpful. John Gulstrom is the Sila technician who recently came to my home. He was punctual, professional and very knowledgeable about older and new gas boilers. He had the time to answer all of my questions, and I had many, as my boiler is now 30 years old and will have to be replaced in the not too distant future. This discussion was immensely helpful, without pressure of any sort. John exemplifies the high quality of Sila, and I highly recommend him and Sila Heating and Air Conditioning.. read less

A very professional technician promptly showed up to our home donning a mask and shoe covers. He communicated well... read moreA very professional technician promptly showed up to our home donning a mask and shoe covers. He communicated well about the services needed for the day, the coats associated and made the whole process straightforward. I highly recommend Sila for installation (which we did 8 years ago) and routine service. read less