Planet Fitness, Pottstown, PA
Planet Fitness is one of the largest fitness club franchises by number of members and locations with over 1,500 clubs throughout the United States. The Pottstown, PA location represents a typical size location covering roughly 20,000 square feet with a 24-hour operating schedule providing access to a variety of fitness equipment and club amenities such as tanning beds and massage chairs.
Planet Fitness wanted to add a tanning center on the premises. Unfortunately their original contractor was unable to complete the job. And as each day passed without opening the tanning center, Planet Fitness lost revenue.
As a result of a satisfied customer referral, Planet Fitness reached out to Sila’s Commercial Service Division. Sila’s professional staff responded quickly, accessed the situation, consulted with the local municipality and secured the necessary permits, all within a few days!
However, the work environment was challenging. The facility had completed its construction of the flooring, walls and carpeting. But Sila’s professional staff went to work and within approximately ten days work was completed and without interruption to the operations of the gym or inconvenience to the members.
Sila provided immediate onsite review, “on the spot” pricing and professionally trained and experienced technicians and technology support. They were able to secure the Certificate of Occupancy in a timely manner, the local municipality accepted the plans and there were no further delays to the opening.
Sila’s ability to move fast and effectively produced a satisfied customer and the fulfilment of Planet Fitness’s their urgent, critical need.