Working with Sila was a great experience from beginning to end. From the moment we called to set up an... read moreWorking with Sila was a great experience from beginning to end. From the moment we called to set up an appointment, to day of install everyone was so friendly and professional. Dave who first came to our house to offer a quote was so patient with us! Tulsi was so accommodating with install date changes and the team that came to install left my house cleaner than when they came in :). I would highly recommend going with Sila. read less
I've used Sila for heating and AC for years. They fully rebuilt a heating system in my prior house and... read moreI've used Sila for heating and AC for years. They fully rebuilt a heating system in my prior house and replaced a high-velocity AC system in my current home. In both cases the jobs needed creativity and troubleshooting. For the AC project, I was amazed at how they could navigate an older home to run high velocity ducts.
They also seem to have the nicest people which makes working with them more enjoyable! read less
Sila replaced our existing combination heat/hot water wall mounted boiler. Graham, our Sila Project Manager assisted us in selecting the... read moreSila replaced our existing combination heat/hot water wall mounted boiler. Graham, our Sila Project Manager assisted us in selecting the best solution for our home. The install team arrived on time, were great communicators, and were professional, clean, and knowledgeable. We couldn't be happier with our new system and we will be recommending Sila to friends and family. 10/10 A++ read less
John was at my place to repair the heating system. We had a flood in our basement due to malfunction... read moreJohn was at my place to repair the heating system. We had a flood in our basement due to malfunction in a heating machine. He seemed very knowledgeable and gave us a great advice and couple of options to resolve the issue. He repaired the heating machine professionally in a timely manner. We are so happy with the service. Highly recommend this company!!! read less
My wife and I bought a new home but needed a heating cooling solution. I reached out to Sila... read moreMy wife and I bought a new home but needed a heating cooling solution. I reached out to Sila via email and someone got back to me right away. From the start the salesperson was super professional and he spent a few hours evaluating my home, then he brought in the installation foreman to do an extra evaluation of what would be best. They thought through the air flow issues of the house, and planned duct work to maximize efficiency. They documented the design, worked closely with me to explain everything and we ended up choosing a heat pump solution. Within 1 day, a professional team showed up to do the installation. They were very impressive. Each of them was courteous and quite skilled. The system was installed extremely well (clean, neat and completed as promised). We love the new system and the house is super cool. I'm sure I'll be warm in the winter also. Sila brought in A-team! Great job!!!!! read less
I have been using Sila for heating and AC maintenance for many years. I have always found them professional and... read moreI have been using Sila for heating and AC maintenance for many years. I have always found them professional and competent. Today I had a combined heating and AC tune-up. I had delayed the AC portion due to concerns about COVID. The technician (John) was terrific, took adequate precautions and left everything in great shape. I recommend them highly. read less
The tech Chris A. was promptly on time and he was a very pleasant person.Chris explained what he needed to... read moreThe tech Chris A. was promptly on time and he was a very pleasant person.Chris explained what he needed to do and fixed everything in no time at all. Also no mess was left and I would definitely request him again for anything I need done! read less
Ivan was very professional. He checked out my heating system and explained everything to me. I highly recommend Ivan. In... read moreIvan was very professional. He checked out my heating system and explained everything to me. I highly recommend Ivan. In June Ivan serviced my air conditioner and was very pleased with his work and that’s why I asked Sila to send Ivan for the heating system. read less
I called Sila Heating after having problems with my gas furnace. The furnace was not venting and shutting... read moreI called Sila Heating after having problems with my gas furnace. The furnace was not venting and shutting off. I called Sila and immediately their phone representative contacted another field rep to come out and see the situation. John took careful measurements, looked at our equipment which is a gas furnace and air conditioner coil combo. When John came out he even brought us space heaters if we needed them! I discovered that our furnace shutdown issue was caused by a downdraft chimney issue and not the furnace. At this point I am holding off on the furnace unit replacement until my chimney issue is corrected but I will be calling Sila when it’s time. read less
A big thank you to Amy and TJ for getting to me during a busy season with all the pressures... read moreA big thank you to Amy and TJ for getting to me during a busy season with all the pressures of COVID. TJ was fast, thorough and great to deal with. Sila's team came through for me. read less
Stephen was great. He showed up on time and was cognizant of social distancing guidelines. He took... read moreStephen was great. He showed up on time and was cognizant of social distancing guidelines. He took his time inspecting, cleaning and correcting our furnace per our request. He made sure to go over everything he was doing. We would use again and recommend to friends and family. read less
Excellent services 24/7. Company as a whole have been great for several years. Just had new HVAC system... read moreExcellent services 24/7. Company as a whole have been great for several years. Just had new HVAC system installed and the work was top notch. Even a minor follow up was outstanding. read less
Very professional from scoping and pricing through to installation. They replaced a central air conditioning system while also cleaning up... read moreVery professional from scoping and pricing through to installation. They replaced a central air conditioning system while also cleaning up exterior conduits, also providing new networked thermostat. The ductless system was an addition and required planning and design in order to optimize, which they did. Very satisfied! read less
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