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Frequently Asked Questions

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IAQ
Plumbing

General Questions

Do you offer financing? 

Absolutely. Whether you’re enhancing your home comfort with an additional system or replacing an older system, we make it easy with a number of payment and financing options. Your Sila comfort advisor can provide you with all your options and help you choose the best one for your situation.

Why are there cold or hot spots in my house?

Hot and cold spots in a home are not unusual. No matter what time of year you notice temperature swings in your home, you should investigate the problem as soon as you find it. Learn 4 common causes of hot or cold spots and find solutions to maintain a consistent, comfortable temperature throughout your home.

General Plumbing Questions

Why does my toilet constantly run? 

Run-on toilets are a sign that something is not operating properly. The cause can be a problem with the tankball, the ballcock, intake valve, or the floatball. Our licensed plumbers can help get your toilet repaired and reduce excessive use of water.

How do I fix or prevent a pinhole leak in a copper pipe?

Pinhole leaks are unique to copper piping. Caused by corrosion, pinhole leaks are tiny holes that develop over time and can be a sign of systematic plumbing failure. Get a better understanding of the cause of pinhole leaks and how to prevent them, as well as recommendations on if and when it’s appropriate to replace your copper piping.

What causes premature sewer failure? 

Many factors can contribute. Issues we most often encounter are old and aging pipes, pipe corrosion, calcification, scale and tree roots. Our video inspection is critical to identifying the issue and fixing it the first time.

Can I put coffee grounds down the drain?

Coffee grounds may seem harmless, but they are actually one of the worst things to put down the drain. Read about other things that are unsafe to pour down the drain, as well as how to properly clean and maintain your garbage disposal.

Does a sump pump need maintenance?

Yes, sump pumps are invaluable when you need them, but they often sit for months without use. By performing simple routine care and maintenance you can keep your sump pump in tip-top shape so it is ready to bail you out when you need it most. Read our sump pump maintenance tips and learn the signs that your sump pump needs repair.

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