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Frequently Asked Questions

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Air Conditioning
Electrical
Heating
Home Automation
IAQ
Plumbing

General Heating Questions

How often do I need to tune-up my heating system? 

Routine annual air conditioning and annual heating maintenance is the key to keeping your system running at its highest efficiency, keeping your utility bills in check and improving its life expectancy. Left unchecked, minor issues can lead to loss of efficiency and worse, premature breakdown of components and a shorter lifespan. Annual service may also be a requirement to keep your system warranty valid. Many manufacturers state on warranty documentation that installation and maintenance by a licensed HVAC service provider are a part of the warranty conditions.

How long do heaters last?

Gas Furnaces and Heat Pumps typically last 15 years with proper annual maintenance. Boilers can last 20 to 25 years. There are a number of reasons why a perfectly well-made furnace might fall short of its expected lifespan. Incorrect sizing, poor quality installation, and lack of routine maintenance are some of the biggest factors.

What’s the difference between a furnace and boiler? 

Boilers use water to heat the home through either baseboard or radiators. Some radiant floor heating is water-based as well. Furnaces are sometimes referred to as forced air heat systems. These burn natural gas, propane, or oil, or use electricity to heat your home. Furnaces are the most commonly used heating systems.

Do you service boiler heating systems?

Yes, Sila provides service for both water and steam boiler systems.

Do you bleed radiators during a heating tune-up? 

Yes, but this service is not included in our standard 15-point tune-up.

Do you service oil systems? 

Yes. Sila can service your oil heating system and ensure it’s ready when you need it most!

I bought a home with oil as a heat source. What other options exist?

That depends on where you’re located and the coverage by your local utility. In many cases, there is natural gas availability. In other cases, we recommend using a Mitsubishi Electric ductless solution with Hyper-Heating technology, or setting up a propane fueled system. 

Can I add a thermostat or zone for a specific area? 

Absolutely. We help optimize the heating and cooling for our customers so they can control their HVAC systems with multiple zones or temperature sensors.

Do ductless mini splits offer heating and cooling capabilities? 

Yes, we offer ductless systems that handle both heating and air conditioning and keep your home just the perfect temperature.

Do I need to add refrigerant to my heat pump every year? 

You should not have to. Refrigerant systems are closed loops and should not lose any capacity unless there is a leak or an issue with the system.