Heating Replacement and Installation

A big thank you to Amy and TJ for getting to me during a busy season with all the pressures... read moreA big thank you to Amy and TJ for getting to me during a busy season with all the pressures of COVID. TJ was fast, thorough and great to deal with. Sila's team came through for me. read less

Stephen was great. He showed up on time and was cognizant of social distancing guidelines. He took... read moreStephen was great. He showed up on time and was cognizant of social distancing guidelines. He took his time inspecting, cleaning and correcting our furnace per our request. He made sure to go over everything he was doing. We would use again and recommend to friends and family. read less

Very professional from scoping and pricing through to installation. They replaced a central air conditioning system while also cleaning up... read moreVery professional from scoping and pricing through to installation. They replaced a central air conditioning system while also cleaning up exterior conduits, also providing new networked thermostat. The ductless system was an addition and required planning and design in order to optimize, which they did. Very satisfied! read less

We used Sila most recently to install a humidifier on our furnace - the techs were friendly, timely, did great... read moreWe used Sila most recently to install a humidifier on our furnace - the techs were friendly, timely, did great work, cleaned up the space nicely, and gave us clear usage and maintenance instructions. Previously they installed a new HVAC system with the same high level of service. We recommend them highly! read less

Mathew was quick, courteous, and kept me informed as he serviced both of the heating units in the house. Sila... read moreMathew was quick, courteous, and kept me informed as he serviced both of the heating units in the house. Sila reached out to me about twice yearly maintenance without having to call them to set up an appointment. Definitely recommend!

Update (2/3/31): Had my scheduled maintenance in January and the technician Dennis alerted us to some concerning issues with our blower and air conditioner coils. He was patient, kind, and took the time to show us exactly what the issue was and what problems it could cause. He was able to get us an expedited appointment for an estimate to get the units repaired. Another technician came out the same day to provide our estimate and the next day we had a contractor out to draw up a plan for the install. The day after, the installation of both of our upstairs and downstairs units was completed. All of the workers wore masks, worked neatly, and kept us informed of the process. Sila is an overall great company and I wouldn't hesitate to work with them again in the future. read less

Called their office around 1am for an emergency service. They took down my information and gave me a call first... read moreCalled their office around 1am for an emergency service. They took down my information and gave me a call first thing in the morning. Bob helped us, explained his process and taught us a lot about the unit we have. He was extremely helpful and offered us information on how to learn more about our HVAC system. He diagnosed and fixed the issue in the middle of a snow storm and helped reassure us and answer any questions we had. We felt really taken care of. Highly recommend!! Thank you Bob!! read less

Sila team were very professional and from the time I made the appointment to getting the estimate I felt very... read moreSila team were very professional and from the time I made the appointment to getting the estimate I felt very comfortable working with the team. Roger was on time and very professional. I needed to have shut-off valves installed and Roger worked with the building engineers to do the work in a timely manner and very clean and precise. I would definitely recommend Sila, and especially Roger for his good work. read less

On time and wore shoe coverings before entering home! Technician was very knowledgeable and able to answer all questions confidently.... read moreOn time and wore shoe coverings before entering home! Technician was very knowledgeable and able to answer all questions confidently. Got the job done quickly, smoothly and professionally with great suggestions at end of service! read less

Sila staff are knowledgeable, professional, responsive, and diligent. They fixed a leak in my pipes which caused us to get... read moreSila staff are knowledgeable, professional, responsive, and diligent. They fixed a leak in my pipes which caused us to get the (freon) gas filled every 6 months in the system, which was both expensive and irritating. Sila were diligent and did not stop 'digging' until they found the leak; this was after changing three-four companies before that who had not only not found the leak, but had performed other unnecessary additions to the system at extensive cost.

In addition, SILA techs always explain what they did and how it affects the heating/ a/c system. I have been using their services for several years for both heating and a/c, and fully recommend them! read less

Andres was awesome! Extremely knowledgable and was super helpful in getting our thermostat back to efficiency. Would definitely recommend... read moreAndres was awesome! Extremely knowledgable and was super helpful in getting our thermostat back to efficiency. Would definitely recommend and look forward to working with them in the future. Thanks! read less

Steve was great. Punctual, friendly, professional. He came out after hours on a cold night to fix a furnace. He... read moreSteve was great. Punctual, friendly, professional. He came out after hours on a cold night to fix a furnace. He figured out the problem and promptly got the heat back on. read less

Had Sila do some maintenance on my heating system. I ended up having some billing questions around the heating system... read moreHad Sila do some maintenance on my heating system. I ended up having some billing questions around the heating system maintenance I had done. Worked with their team member, Claudine. She was absolutely amazing! She made everything very clear and easy to understand. She even followed up with all the answers to my questions, and paperwork, in email. With how comfortable and easy she made it, I will certainly be working with Sila again! Great people and great service! read less

We discovered a leak in our hot water heater, and quickly called Sila (who installed it 10 years ago). They... read moreWe discovered a leak in our hot water heater, and quickly called Sila (who installed it 10 years ago). They were able to get a technician out first thing the next morning. Once on site, Ken M was quick to diagnose the issue, communicated clearly, gave us options and pricing, and performed the work speedily. Unfortunately we needed to replace the tank since ours had just reached the end of its life, but Ken was able to do it the same day and to help us feel confident in our decision. Highly recommend! read less

Had them complete a water heater installation. The guy they sent over was quick, efficient, and left my place cleaner... read moreHad them complete a water heater installation. The guy they sent over was quick, efficient, and left my place cleaner than he found it! Even their behind the scenes service is fantastic! I had some billing questions and got Claudine on the phone. She was very nice and thoroughly detailed. Received all of the paperwork through email almost immediately. They were superb! read less

this was the best service I have experienced. The technicians are very courteous and are experts at what they do.... read morethis was the best service I have experienced. The technicians are very courteous and are experts at what they do. The price they quote you is the price you will pay. Complete professionals. I would highly recommend read less

Every individual, from the repairman, the salesman, the foreman and the installers were absolutely great. The repair services have always... read moreEvery individual, from the repairman, the salesman, the foreman and the installers were absolutely great. The repair services have always been timely and very reasonably priced. I had to replace my furnace and they did it within one day of contracting for the new one. The installers were polite, on time, friendly and did a wonderful job completing the work. They were careful and extremely neat. The furnace install was much nicer than the original one! Thank you Leo, Matt, Clay and Elias for making this such a good experience. read less

Many thanks to Ken M who arrived promptly and discovered carbon monoxide leaks in my HVAC system. He was a... read moreMany thanks to Ken M who arrived promptly and discovered carbon monoxide leaks in my HVAC system. He was a pleasure to deal with and scheduled two crews to come out on the coldest day of the year to install my new system. Very grateful for his help. read less

Switched to Sila from another company I wasn't happy with, and I have been thrilled that I did. Working with... read moreSwitched to Sila from another company I wasn't happy with, and I have been thrilled that I did. Working with Sila has been everything I would want from a service company - in my work with them they have been fast & responsive, knowledgeable, fair, and honest. Highly recommended. read less

Doug was thorough, considerate, professional and a really nice human being. Happy to have him in my house and he... read moreDoug was thorough, considerate, professional and a really nice human being. Happy to have him in my house and he took care of our service efficiently and with a smile. Thanks, Doug. read less