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Frequently Asked Questions

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Air Conditioning
Electrical
Heating
Home Automation
IAQ
Plumbing

General Questions

Do you offer financing? 

Absolutely. Whether you’re enhancing your home comfort with an additional system or replacing an older system, we make it easy with a number of payment and financing options. Your Sila comfort advisor can provide you with all your options and help you choose the best one for your situation.

General AC Questions

How often do I need to tune-up my air conditioning system? 

Routine annual air conditioning and annual heating maintenance is the key to keeping your system running at its highest efficiency, keeping your utility bills in check and improving its life expectancy. Left unchecked, minor issues can lead to loss of efficiency, premature breakdown of components and a shorter lifespan. Annual service may also be a requirement to keep your system warranty valid. Many manufacturers state on warranty documentation that installation and maintenance by a licensed HVAC service provider are required as part of the warranty conditions.

Do I need to add refrigerant to my AC system every year? 

You should not have to. Refrigerant systems are closed loops and should not lose any capacity unless there is a leak or an issue with the system.

Can I add central air conditioning to my home that has radiator or baseboard heat? 

Yes. Sila specializes in adding central air conditioning to homes with radiator and baseboard heat. From high-velocity small duct systems to ductless mini splits, a Sila comfort advisor can provide a free assessment of your home to determine your options. No more window units!

Can I add a thermostat or zone for a specific area? 

Absolutely. We help optimize the heating and cooling for our customers so they can control their HVAC systems with multiple zones or temperature sensors.

Can I zone my existing air conditioning system? 

Some systems can be retroactively zoned. A Sila comfort advisor can provide a free assessment of your system to determine your options.

Do ductless mini splits offer heating and cooling capabilities? 

Yes. We offer mini-split systems that handle both heating and air conditioning and keep your home just the perfect temperature!

General Plumbing Questions

Why does my toilet constantly run? 

Run-on toilets are a sign that something is not operating properly. The cause can be a problem with the tankball, the ballcock, intake valve, or the floatball. Our licensed plumbers can help get your toilet repaired and reduce excessive use of water.

What causes premature sewer failure? 

Many factors can contribute. Issues we most often encounter are old and aging pipes, pipe corrosion, calcification, scale and tree roots. Our video inspection is critical to identifying the issue and fixing it the first time.

General IAQ Questions

How often should I get a new Carbon Monoxide detector? 

Many carbon monoxide detectors have a lifespan between 5 to 7 years.

How often should I change my HVAC air filter? 

Manufacturers recommended 1-inch filters be replaced every 30 days. Five-inch filters can be replaced 1 to 2 times per year. These recommendations can vary based on factors such as pets living in the home, how frequently a system is running, and whether windows are left open.

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The Sila Difference

The Sila Difference
Honesty and Transparency
No upsell, no hidden costs. Just honest, expert advice. That's our bottom line.
Exceptional Customer Service
We're there for you before, during, and after our visit to make sure you're happy and 100% satisfied.
Employee
Integrity
How do we define integrity? Expertise driven by passion and delivered with the utmost respect for your home or business.

What Our Customers Say About Us

  • Working with Sila was a great experience from beginning to end. From the moment we called to set up an... read more

    Patricia R.

    I've used Sila for heating and AC for years. They fully rebuilt a heating system in my prior house and... read more

    Jim B.

    Sila is always so wonderful. They're my favorite contractor to work with and we've come to trust them implicitly.

    Chad H.

  • John was at my place to repair the heating system. We had a flood in our basement due to malfunction... read more

    Rosh T.

    My wife and I bought a new home but needed a heating cooling solution. I reached out to Sila... read more

    Mark M.

    I have been using Sila for heating and AC maintenance for many years. I have always found them professional and... read more

    Judy L.